A Guide To Google Ads Extension

Google Ads has tons of features that can help advertisers get the results they need to make a successful search engine marketing (SEM) campaign. One of the most underutilised features of Google Ads is the ad extension.


Using ad extensions can improve your click-through rate (CTR) by 10 to 15% on average. That reason alone is why you should utilise ad extensions as much as possible. However, knowing when and where to use them is also crucial for your campaign.

You need to know when it is the right time to utilise ad extensions for your Google Ads management campaign. Adding ad extensions to just any ads could result in a reduced CTR and fewer clicks




Ad extensions are a feature included in Google Ads that display additional information with your ads, such as contact details, address, ratings, links, and many more. You can expand your ads by using ad extensions to provide users with extra information about your products, services, and business.


Adding even just a bit of extra information on your ads is an excellent way to establish your brand. The best part is that for such a small effort, you can improve your CTR to earn more clicks and drive traffic to your website.


However, as mentioned earlier, you have to use ad extensions at the right time. It is not a guarantee that ad extensions will automatically benefit your ads and CTR, which brings us to the million-dollar question: when is it the perfect time to use ad extensions?




If you want to add more variety to your ads and boost your click-through rate (CTR), try using different ad extensions. Consider choosing an ad extension that will make your ads stand out on a search engine results page (SERP).


A sitelink extension will place additional links under your paid ad. It is a simple yet effective way to let search engine users visit various pages on your website without exploring your homepage first.


Sitelink Extensions


This type of ad extension is perfect for people searching your brand name on Google. Whenever someone finds something related to your business, they could spot your sitelink extensions and quickly hop on to different pages on your website.



If your website does not provide a physical address, most people might think your business is not credible or trustworthy. In that case, let people know that your website is 100% legitimate by using location extensions for your ads. You can use a location extension to add a physical address to your ads on Google.


Location Extensions



Instead of visiting your homepage first, customers can contact your business directly by viewing or clicking on your call extension. A call extension shall put either your phone number or a call button, with the latter allowing customers to contact your business immediately by clicking on the said button.


Call Extensions


Remember to turn on the “call reporting” option in your Google Ads user interface (UI), so you can track down your ads that are driving the most phone calls.



One good reason for using ad extensions is to build your credibility and earn trust. To do so, add a short testimonial or customer review to your Google Ads advertisement.


Review Extensions


Your Google AdWords advertisement in Singapore could use a review extension to establish your credibility. You might be surprised to see significant improvements over time once you put a short testimonial to each of your ads on Google Search. In doing so, you could get more clicks, leads, and conversions.



One of the most vital factors to consider when buying a product is the price. Customers are more likely to consider the price of a product or service above all else, so try using price extensions for your Google Ads advertisements.


Price Extensions


Use a price extension to let customers know how much your products cost. If they agree with your pricing, they might visit your website and purchase from your business.



Give your customers more reasons to learn more about your business by listing down additional details, such as your products, services, or offers. With a structured snippet extension, you can display a brief overview of your products or services, as shown in the example below.


Structured Snippet Extensions



If your business offers a mobile app, consider using app extensions for your Google Ads management advertisements. It will add a button to your ads, letting customers download your app easily. This type of ad extension is customisable, as it allows you to display ratings and the number of people who have downloaded your mobile app.




How To Use Ad Extensions The Right Way



Most people use ad extensions on all their ads to improve their CTR. However, not all are aware that ad extensions are only valuable when they are relevant to their ads.


For example, you want to create a paid ad to promote your contact page, so you decide to include additional information as well by using ad extensions. In that case, you put extra details such as links to your products, testimonials, and bio.


However, your ad extensions are not producing enough results to help you gain traction. What could be the problem?


The most common problem in the given situation is the use of irrelevant ad extensions. You may be using ad extensions to improve the performance of your paid ad to promote your contact page, but perhaps the extra information is irrelevant to the ad in question. 


Links to your products and testimonials are not that relevant when compared to your contact information. Instead, you should include a call to action (CTA) and link to your contact page, along with your phone number to let users call your business anytime.



Your ad extension should not serve as the main content for your ad. Treat your ad extensions as what their name implies: an extension of your ad! The quality of your ads will still be the focal point of your CTR, so you have to create compelling content for your ad extensions to perform well.


Several factors will affect the availability of your ad extensions. These include:


  • Ad rank
  • The positioning of your ad
  • Other enabled extensions



Call extensions are the most popular type of ad extension. Many advertisers prefer to add a phone number or call button (for mobile phones) so users can contact their business in an instant. Perhaps you can do the same to encourage your customers to get in touch with you anytime.


Also, including your phone number in your ad is a brilliant way to establish trust.  Display your contact information to give potential customers a good reason why your business is trustworthy in just one simple phone call.




The best part about using ad extensions is that it’s free! As long as you know when and how to utilise ad extensions for your Google Ads management campaign, then you have better chances of increasing your conversions and CTR.


Furthermore, focus on creating high-quality ads so you can earn clicks and attract potential customers. Your ad extensions will not perform as well as expected if your ads are unworthy of being checked out in the first place. Achieve higher rankings, and your ad extensions will improve the efficiency of your campaign even further.




Google Ads is one of the most efficient online advertising platforms for SEM and pay-per-click (PPC) advertising. Learn more about Google Ads and its many overlooked features to get the best results out of your PPC advertising campaign. Get in touch with an SEM company today for more information about Google Ads, SEM, and PPC advertising.


Contact OOm to discover the benefits of Google Ads management today!