Account Manager (Digital Marketing)

Job Highlights:

• Knowledge transfer and sharing among team members.
• Career Progression Opportunities.
• Flexible Cash Benefits.

Role Overview:

 
The Account Manager is responsible for retention and growth of accounts assigned to them. This includes strengthening existing relationships with existing clients. This role will work closely with the other departments to deliver a high standard of account servicing and excellent client experience with the agency.
 

Job Responsibilities::

• Account management to retain and grow the portfolio in order to achieve the renewal revenue target set for the year.
• Act as the single point of contact between client and agency.
• Attend campaign brief with clients.
• To understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives.
• Maintain and strengthen relationship with existing clients assigned through regular contact via phone, email or face to face meeting.
• Day-to-day management of clients’ campaign.
• Liaise with internal departments to deliver task necessary for the campaigns.
• Review and raise initiatives to improve clients’ digital campaign performance.
• Generate reports for client’s campaigns

Job Requirements:

• At least 2 year (s) of account management experience in a digital marketing/advertising/creative agency is strongly preferred
• Needs to be comfortable in achieving renewal revenue growth
• Excellent writing skills and verbal communication skills
• Possess great problem solving skills
• Possess excellent interpersonal skills
• Strong passion in Media/Online Marketing solutions
• Experience in understanding needs of customers and delivering innovative solutions
• Knowledge of ad platforms and management tools including but not limited to Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager preferred
• Required to understand the digital marketing channels and also have hands-on experience on the backend platforms.
• Prior Agency experience on client management will be advantageous
• Ability to work in a fast-paced environment

Additional Incentives & Commission
 
Working Hours: Monday – Friday (9am – 6pm)
 
Candidates without experience or looking for a career switch are free to apply to be considered for the position.