Account Manager | OOm Pte Ltd
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Home Careers Account Manager

The Account Manager is responsible for retention and growth of accounts assigned to them. This includes strengthening of existing relationship with existing clients. This role will work closely with the other departments to delivery high standard of account servicing and excellent client experience with the agency.

 

JOB RESPONSIBILITIES:

 

  • Account management to retain and grow the portfolio in order to achieve the renewal revenue target set for the year
  • Act as the single point of contact between client and agency
  • Attend campaign brief with clients
  • To understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives
  • Maintain and strengthen relationship with existing clients assigned through regular contact via phone, email or face to face meeting
  • Day-to-day management of clients’ campaign
  • Liaise with internal departments to deliver task necessary for the campaigns
  • Review and raise initiatives to improve clients’ digital campaign performance
  • Generate reports for client’s campaigns

 

JOB REQUIREMENTS:

 

  • At least 1 year – 2 year (s) of working experience in the related field is required for this position.
  • Needs to be sales driven and comfortable in achieving renewal revenue growth
  • Excellent writing skills and verbal communication skills
  • Possess great problem solving skills
  • Possess excellent interpersonal skills
  • Strong passion in Media/Online Marketing solutions
  • Experience in understanding needs of customers and delivering innovative solutions
  • Knowledge of ad platforms and management tools including but not limited to Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager preferred
  • Google Ads Certified preferred
  • Prior Agency experience on client management will be strongly preferred
  • Culture at Workplace:
  • Knowledge transfer and sharing among team members
  • Ability to work in a fast-paced environment

 








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