Agentic AI Course

Agentic AI & Automation for Workplace Efficiency

TGS-2026065630

$312 (After 70% support)

Claimable with SkillsFuture Credits and PSEA

Duration:

1 Day

Delivery Mode:

Onsite Training

Medium of Instruction:

English

OOm Institute’s Agentic AI & Automation Course

AI is moving beyond generating content and answering questions. Agentic AI enables AI-powered systems to perform tasks, connect processes and automate workflows, creating new opportunities to improve workplace efficiency and productivity.

OOm Institute’s Agentic AI course gives working professionals a practical approach to identifying where AI automation can create value within their organisation. You will explore industry-relevant AI technologies, analyse workplace workflows, identify suitable solutions and develop practical recommendations for improvement.

Through real-world examples and hands-on practice with no-code AI tools, you will apply what you learn to a workplace scenario while considering AI ethics and governance. By the end of the course, you will be better equipped to identify, evaluate and recommend responsible AI automation opportunities within your team.

Course Outline

Understand Agentic AI & Identify the Right Tools
  • Understand what Agentic AI is and how it can support workplace tasks and workflows
  • Explore Agentic AI technologies, industry applications and best practices relevant to your organisation
  • Evaluate AI tools based on their suitability for your team and organisational needs
  • Map an existing workplace workflow to identify opportunities for AI automation
  • Identify suitable Agentic AI and technology solutions for specific workflow needs
  • Develop an AI application proposal based on your organisation’s context
  • Benchmark current practices against industry approaches and best practices
  • Identify gaps, inefficiencies and opportunities for improvement
  • Develop practical recommendations for AI adoption and workplace change
  • Understand key AI ethics and governance principles for workplace AI adoption
  • Assess responsible AI considerations when recommending AI tools
  • Draft responsible AI usage guidelines for your recommended AI solutions

Skills You Will Gain

Evaluate AI tools for business relevance: Assess AI technologies and platforms against your organisation’s needs, workflows and industry context
Identify AI automation opportunities: Analyse workplace workflows to identify where Agentic AI and automation can improve efficiency and productivity
Develop actionable AI proposals: Translate workflow opportunities into practical AI solutions and recommendations that can support organisational change
Benchmark practices and identify improvement opportunities: Compare current workflows and practices against relevant industry approaches to uncover areas for improvement
Apply AI ethics and governance principles: Evaluate responsible AI considerations and develop practical usage guidelines for recommended AI tools
Apply AI automation hands-on: Use no-code AI tools to work through a real workplace scenario, from identifying an opportunity to developing a practical recommendation.

Here’s What Most Learners Ask Us

Before you sign up, here are some of the top questions our learners ask.

Can I Get Help With Course Fee Claims?

Absolutely. We assist all eligible learners in navigating the claim process.

Is A Laptop Provided?

Learners are encouraged to bring their own laptops for a more personalised experience. However, if needed, we can provide a laptop for use during the course—just let us know in advance.

Will There Be An Assessment?

Yes, an assessment will be conducted on the second day of the course to evaluate your understanding. You must pass this assessment to be awarded the course certificate.

Is Full Attendance Required?

Yes, to meet course requirements, all learners must attend the full course duration and mark their e-Attendance using Singpass.

Course Fees & Support

Singapore Citizens

(21 to 39 years old) & Permanent Residents (21 years old & above)

Singapore Citizens

(40 years old & above)

Course fees 

S$800

S$800

Course fees after
SkillsFuture support

S$400 (After 50% support)

S$240 (After 70% support)

9% GST (on full course fees) 

S$72

S$72

Nett Course Fee
Balance payable by SkillsFuture Credits*

S$472

S$312

Additional Support

SkillsFuture

*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits 

UTAP

NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support**

PSEA

Singaporeans 30 years old and below can cover remaining fees with PSEA 

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit MySkillsFuture (at www.myskillsfuture.gov.sg) to choose from the courses available on the website.

*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million

Non Small-Medium Enterprises (Non SMEs)

Small-Medium Enterprises (SMEs)

Course fees 

S$800

S$800

Course fees after
SkillsFuture support

S$400 (After 50% support)

S$240 (After 70% support)

9% GST (on full course fees) 

S$72

S$72

Nett Course Fee
Balance payable by SkillsFuture Credits*

S$472

S$312

Additional Support

SFEC

Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional support to offset the remaining fees

Absentee Payroll

Additional Support via Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year

EIS

Reimbursement via Enterprise Innovation Scheme (EIS):
Option 1: Annual tax deduction of 400%
Option 2: Convert 20% of course fees into cash payout

Upcoming Course Schedule

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Who Is This Course For

This Agentic AI course is designed for working professionals across roles and industries who want to understand how Agentic AI and automation can be applied to improve workplace workflows, productivity and business processes. This course is suitable for:

Team leads and managers looking to identify opportunities where Agentic AI can improve team workflows, productivity and day-to-day operations

Business and operations practitioners seeking to analyse existing processes, uncover automation opportunities and recommend suitable AI solutions

AI adopters and digital transformation teams evaluating Agentic AI tools and applications for use within their organisation

Employees looking to future-proof their skills by gaining practical experience with Agentic AI, automation and responsible AI adoption

Prerequisite

Basic computer competency including keyboard and mouse usage, file and folder navigation, and basic application handling such as launching and closing programmes. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.

Why Learn at OOm Institute

Extensive Industry Expertise

We have over 20 years of experience in providing AI, digital marketing and tech solutions for individuals and businesses.

Seasoned & Expert Trainers

Learn from professionals who have hands-on industry experience and a passion for teaching.

Relevant & Applicable

Courses include real-world case studies and applications, ensuring the knowledge gained can be immediately used in the workplace.

Practical Hands-On Approach

We emphasise interactive learning, allowing learners to apply concepts through practical exercises and real-world projects.

Your Agentic AI Certification

Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm.

*SkillsFuture Course Page here

Course Code: TGS-2026065630
Course Fees Support Validity Period: 18 Aug 2026 to 17 Aug 2028

Our Learners’ Reviews

Meet Our Agentic AI Trainers

Susan Kwa

Susan Kwa

OOm Trainer for - Kelvin Lee

Kelvin Lee

Susan is a seasoned consultant with over 20 years of experience in consumer insights, strategic consulting, and research. She develops and delivers tailored training programmes in soft skills for diverse audiences, such as performance management, creative thinking, and critical thinking. She also incorporates AI tools and modern AI-driven learning approaches into her training to enhance engagement and effectiveness.

Kelvin is a corporate training specialist with over 20 years of experience in education and professional development. He specialises in AI tools, leadership development, and Neuro-Linguistic Programming (NLP), with expertise in change management, human capital development, and customer experience. Kelvin holds a Master of Business Administration (MBA) in Tourism & Hospitality Management and a Bachelor of Arts in Tourism Management.

FAQs

What is agentic AI, and how is it different from generative AI tools like ChatGPT?
Generative AI creates content when prompted. Agentic AI goes further by taking action through multi-step workflows, automating tasks rather than just producing text or images. This course focuses on how to evaluate, propose, and govern agentic AI applications in your own workplace, not on how to build one from scratch.

This course focuses on helping professionals identify suitable automation opportunities, evaluate AI tools, analyse existing workflows, and develop practical recommendations for their organisation. It also covers responsible AI considerations, so learners can assess not just where Agentic AI can be used, but where it should be used carefully.

Yes. This course can be especially relevant if your company has already started using AI tools. Rather than focusing on basic AI adoption, you will learn how to assess where AI can create greater value across existing workflows, identify opportunities for Agentic AI and automation, and evaluate whether the tools you are already using are the right fit for the job.

Yes. The course is designed to be accessible to non-technical professionals, and covers the fundamentals before moving into applied, hands-on work.

No. You do not need a technical or coding background to attend this course. The training uses no-code AI tools and is designed to be accessible to working professionals across different roles.

Yes. Companies can sponsor multiple employees for this course, and SME-specific funding support may apply on top of the standard funding tiers. Reach out to our team with your team size and we’ll help you work out the best funding pathway for your company.

Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute.

Agentic AI

TGS-2026065630

$312

(After 70% support)

Claimable with SkillsFuture Credits and PSEA

Duration: 1 Day

Delivery Mode: Onsite Training

Medium of Instruction: English