People Management Course

Q: 9. How do I register for the People Management course?

You can indicate your interest here , call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.

WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills

TGS-2024048623

$346.32 (After 70% support)

Claimable with SkillsFuture Credits and PSEA

Duration:

2 Days

Delivery Mode:

Onsite Training

Medium of Instruction:

English

Course Fees and Support

Balance Fees 
Claimable Using

SkillsFuture

Up to

70%

Support From SSG

Balance Fees 
Claimable Using

PSEA

UTAP

Union Training
Assistance Programme

Reimbursement Via

EIS

For Corporate

Overview of OOm Institute’s People Management Course

In today’s diverse and interconnected workplace, delivering excellent service goes hand in hand with fostering inclusive, collaborative, and high-performing teams.

OOm Institute’s People Management Skills Course is designed to help professionals develop practical leadership, communication, and team management capabilities to effectively manage people in today’s dynamic work environment.

Through interactive learning, practical exercises, and real-world workplace scenarios, participants will gain the confidence to lead teams effectively, resolve workplace challenges professionally, and create a positive and productive work culture.

As one of the most practical People Management Courses in Singapore, this programme equips learners with actionable strategies to foster inclusivity, address diversity-related challenges, strengthen team cohesion, and build a unified workplace environment.

Course Outline

Building an Inclusive and High Performing Workplace

Understand the key dimensions of workplace diversity and team dynamics
Recognise the benefits of fostering an inclusive and collaborative work environment
Learn the importance of leadership in creating psychologically safe and transparent workplaces

Managing Workplace Challenges and Enhancing Service Delivery

Identify common workplace challenges that may affect service delivery
Conduct workplace assessments to identify communication gaps, bias, and team-related issues
Learn how to resolve unconscious bias, conflict, and lack of representation in the workplace
Explore effective communication techniques to improve collaboration across diverse teams
Understand how to use customer feedback and performance metrics to improve service quality and operational effectiveness

Leading Cohesive Teams for Continuous Improvement

Understand the stages of team formation and development in the workplace
Recognise different employee motivations and management approaches to drive performance and continuous improvement
Understand various decision-making styles and their impact on team empowerment and accountability
Explore problem-solving approaches to support employee learning and development
Learn strategies to manage adaptability and change within teams
Develop leadership practices that encourage collaboration, resilience, and service excellence

Skills You Will Gain

Build inclusive leadership skills: Manage diverse teams effectively, strengthen collaboration, and create psychologically safe, high-performing workplaces

Apply effective communication skills: Improve teamwork, resolve conflict, and enhance workplace relationships through clear and constructive communication lace trends, and audience needs

Develop problem-solving and decision-making skills: Address workplace challenges, bias, and service delivery issues using structured and practical approaches

Strengthen team management skills: Improve employee motivation, accountability, and continuous performance development within teams

Use people and performance insights: Apply feedback and performance metrics to improve service quality and operational effectiveness

Build adaptability and change management skills: Support teams in evolving work environments and drive continuous improvement initiatives

Real Story. Real Impact.

Gary applied the skills he learned in our Generative AI course and saw amazing results for his event company!

Watch to find out how AI helped him improve his business.

Here’s What Most Learners Ask Us

Before you sign up, here are some of the top questions our learners ask.

Can I Get Help With Course Fee Claims?

Absolutely. We assist all eligible learners in navigating the claim process.

Is A Laptop Provided?

Learners are encouraged to bring their own laptops for a more personalised experience. However, if needed, we can provide a laptop for use during the course—just let us know in advance.

Will There Be An Assessment?

Yes, an assessment will be conducted on the second day of the course to evaluate your understanding. You must pass this assessment to be awarded the course certificate.

Is Full Attendance Required?

Yes, to meet course requirements, all learners must attend the full course duration and mark their e-Attendance using Singpass.

Course Fees & Support

Singapore Citizens

(21 to 39 years old) & Permanent Residents (21 years old & above)

Singapore Citizens

(40 years old & above)

Course fees

S$888

Course fees after
SkillsFuture support

S$444 (After 50% support)

S$266.40 (After 70% support)

9% GST (on full course fees)

S$79.92

Nett Course Fee
Balance payable by SkillsFuture Credits*

S$523.92

S$346.32

Additional Support

SkillsFuture

*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits

UTAP

NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support**

PSEA

Singaporeans 30 years old and below can cover remaining fees with PSEA

**Validity period: 15 March 2024 – 31 March 2027

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit MySkillsFuture (at www.myskillsfuture.gov.sg) to choose from the courses available on the website.

*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million

Non Small-Medium Enterprises (Non SMEs)

Small-Medium Enterprises (SMEs)

Course fees

S$1,088

Course fees after
SkillsFuture support

S$544 (After 50% support)

S$326.40 (After 70% support)

9% GST (on full course fees)

S$97.92

Nett Course Fee
Balance payable by SkillsFuture Credits*

S$641.92

S$424.32

Additional Support

SFEC

Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional support to offset the remaining fees

Absentee Payroll

Additional Support via Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year

EIS

Reimbursement via Enterprise Innovation Scheme (EIS):
Option 1: Annual tax deduction of 400%
Option 2: Convert 20% of course fees into cash payout

Upcoming Course Schedule

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WSQ Mastering The Art of People Management - Essential People and Relationship Management Skills

Course Duration: 2 days

Time: 9am-6pm

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Who Is This Course For

This People Management course is designed for individuals and professionals across all industries who want to improve teamwork, inclusivity, and service delivery in the workplace. This course is suitable for:

Professionals across all industries seeking to strengthen people management skills and improve workplace collaboration

Supervisors, team leaders, and managers aiming to enhance leadership effectiveness and team performance

Individuals in formal leadership roles or informal team settings working closely with others

Employees and professionals looking to improve teamwork, inclusivity, and service delivery in the workplace

Prerequisite

Basic computer competency including keyboard and mouse usage, file and folder navigation, and basic application handling such as launching and closing programmes. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.

Why Learn at OOm Institute

Extensive Industry Expertise

We have over 20 years of experience in providing AI, digital marketing and tech solutions for individuals and businesses.

Seasoned & Expert Trainers

Learn from professionals who have hands-on industry experience and a passion for teaching.

Relevant & Applicable

Courses include real-world case studies and applications, ensuring the knowledge gained can be immediately used in the workplace.

Practical Hands-On Approach

We emphasise interactive learning, allowing learners to apply concepts through practical exercises and real-world projects.

Your People Management Course Certificate

Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm, along with a prestigious WSQ Statement of Attainment.

*SkillsFuture Course Page here

Course Code: TGS-2024048623

Course Fees Support Validity Period: 27 Aug 2024 – 26 Aug 2026

Our Learners’ Reviews

Meet Our People Management Trainers

Elizabeth Loo

Tracy Fang

Kelvin Lee

Susan Kwa

Martin Li

Elizabeth Loo is an experienced trainer with over 15 years in adult education, vocational training, and learner-centred facilitation. Her expertise combines behavioural insights, workplace management, and instructional strategy, enabling her to deliver practical, engaging, and outcomes-driven training that supports high-performance and inclusive work environments.

Tracy is a training and development specialist with over 30 years of experience in designing and delivering organisation-wide learning strategies. She has led in-house training initiatives to enhance employee performance and career development, with expertise in curriculum design and effective learning methodologies. She is a certified ACTA trainer and On-the-Job Training Instructor, combining recognised qualifications with interpersonal skills to deliver impactful soft skills training.

Kelvin is a corporate training specialist with over 20 years of experience in education and professional development. He specialises in AI tools, leadership development, and Neuro-Linguistic Programming (NLP), with expertise in change management, human capital development, and customer experience. Kelvin holds a Master of Business Administration (MBA) in Tourism & Hospitality Management and a Bachelor of Arts in Tourism Management.

Susan is a seasoned consultant with over 20 years of experience in consumer insights, strategic consulting, and research. She develops and delivers tailored training programmes in soft skills for diverse audiences, such as performance management, creative thinking, and critical thinking. She also incorporates AI tools and modern AI-driven learning approaches into her training to enhance engagement and effectiveness.

Martin is a digital marketing leader with over 16 years of experience in driving business growth through AI Integration, SEO, SEM, and performance marketing strategies. He has led campaigns for global companies such as Great Eastern Life and Fuji Xerox, achieving measurable improvements in lead generation, online revenue, and cost efficiency. His expertise is grounded in global marketing strategy, CRM automation, e-commerce management, and performance marketing.

FAQs

1. What is diversity in the workplace?

Diversity in the workplace refers to the differences among individuals in an organisation, including demographic, cognitive, experiential, and personality differences. Embracing diversity helps improve collaboration, innovation, and decision-making, and is an important part of effective people management training.

2. Why Is diversity and inclusion important at work?

A diverse workforce brings together a variety of viewpoints, leading to better problem-solving, stronger decision-making, and more innovative ideas. Inclusive workplaces also strengthen teamwork and collaboration, as employees learn to appreciate differences and work more effectively with one another.

These create a workplace where employees feel valued, respected, and supported regardless of their background or identity. When people feel included, they are more engaged, motivated, and willing to contribute their best work.

3. Is this People Management course only for supervisors or managers?

No. This People Management course is suitable for professionals across all roles. While it is especially useful for supervisors and managers, it is also ideal for anyone looking to improve teamwork, communication, and inclusive workplace practices through courses for managing people.

4. What career benefits can I expect from this People and Relationship Management course?

This People Management Skills course helps you develop essential leadership, communication, and conflict management skills. It supports your personal growth while enabling more effective collaboration in everyday workplace interactions. You will also have the opportunity to connect with peers and industry professionals, expand your professional network, and open doors to new career opportunities and prospects.

5. Are there related soft skills courses to complement this training?

Yes. This People Management training is often taken together with Conflict Management course, Workplace Communication course, and Corporate Wellness course to build stronger leadership and interpersonal skills.

6. Do you offer corporate training for this People Management course?

Yes, we offer corporate training solutions for organisations that want to upskill their teams in people management and leadership. The course can be customised to suit organisational needs, industry requirements, and specific workplace challenges. It is ideal for companies looking to strengthen leadership skills, improve communication, and build a more collaborative and high-performing workplace culture.

7. What certificates will I receive upon completing the People Management course?

Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.

8. What do I need to bring for the People Management course?

Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.

9. How do I register for the People Management course?

You can indicate your interest here, call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.