WSQ Understanding Scams and Frauds in the Digital World
Course Overview
Scam victims in Singapore lost approximately $913.1 million in 2025. In today’s AI-driven world, scams and cyber threats are becoming more sophisticated. From phishing emails and phone scams to AI-generated impersonation and deepfakes, individuals and organisations face growing cybersecurity risks.
This course builds cybersecurity awareness by helping learners recognise common scam tactics, protect sensitive information, and respond effectively to cyber threats.
Using a practical Recognise → Protect → Respond framework, participants will learn how to identify online and phone-based scams, apply everyday cybersecurity best practices, and follow proper reporting and escalation procedures.
By the end of the course, learners will be better equipped to prevent scams, safeguard data, and navigate the digital environment safely at work and in daily life.
Record High of Scam Cases
in Singapore - Don't Be A Victim!
Top scams concern includes impersonation scams, job scams, e-commerce scams, phishing scams, malware-enabled scams
Source: Singapore Police ForceType of Scams in Singapore
2 Days
116 Middle Road, ICB Enterprise House #07-02/03/04 (Singapore 188972)
$346.32
(After 70% subsidy)
Claimable with SkillsFuture Credits and PSEA
Course Overview
Scam victims in Singapore lost approximately $913.1 million in 2025. In today’s AI-driven world, scams and cyber threats are becoming more sophisticated. From phishing emails and phone scams to AI-generated impersonation and deepfakes, individuals and organisations face growing cybersecurity risks.
This course builds cybersecurity awareness by helping learners recognise common scam tactics, protect sensitive information, and respond effectively to cyber threats.
Using a practical Recognise → Protect → Respond framework, participants will learn how to identify online and phone-based scams, apply everyday cybersecurity best practices, and follow proper reporting and escalation procedures.
By the end of the course, learners will be better equipped to prevent scams, safeguard data, and navigate the digital environment safely at work and in daily life.
Record High of Scam Cases in Singapore -
Don't Be A Victim!
Top scams concern includes impersonation scams, job scams, e-commerce scams, phishing scams, malware-enabled scams
Source: Singapore Police ForceType of Scams in Singapore
Course Outline
Identify Online and Phone Scams
- Current trends and statistics in cybersecurity threats and scams
- Common scam categories, including phishing, smishing, and vishing
- Emerging threats such as AI-generated scams and deepfake impersonation
- Characteristics and warning signs of different scam types
- Real-world scam examples and case study analysis
Assessing and Protecting Online and Phone Scams
- Techniques for recognising scam attempts and suspicious communications
- Social engineering tactics used by cybercriminals
- Preventative measures to reduce the risk of becoming a scam victim
- Best practices for protecting personal and business information
- Overview of corporate IT security practices and safe use of workplace systems
- Introduction to common cybersecurity apps, tools, and protective features
- Cybersecurity best practices for safe online behaviour
- Data leakage through AI platforms
Responding to Cybersecurity threats
- Immediate actions to take if you fall prey to a scam
- Key authorities and support channels for reporting scams and seeking assistance
- Financial protection measures and steps to minimise losses
- Proper incident reporting and escalation procedures within organisations
- Communication best practices when reporting cybersecurity incidents
Skills You Will Gain
- Scam Identification: Recognise common online and phone scam tactics, including phishing, smishing, vishing, and emerging AI-enabled scams such as deepfake impersonation.
- Threat Awareness: Identify warning signs and characteristics of suspicious communications, social engineering attempts, and potential cybersecurity threats.
- Data Protection: Apply practical practices to safeguard personal and business information when using digital platforms and online services.
- Secure Digital Practices: Practice safe online behaviours such as responsible password management, secure browsing, and cautious use of digital tools.
- AI Platform Risk Awareness: Recognise potential risks of data leakage when using AI platforms and other online applications.
- Incident Reporting: Follow appropriate reporting and escalation procedures when encountering scams or cybersecurity incidents.
Who Is This Course For?
This course is ideal for individuals and employees who want to strengthen their awareness of online scams and digital threats. It is particularly relevant for:
- Professionals who regularly use digital tools and online platforms
- Employees who handle sensitive or confidential information
- Individuals who want to better protect themselves from online and phone scams
- Small business owners who want to better protect their business operations and customer information from scams and cyber threats
- Organisations seeking to improve cybersecurity awareness among employees
No technical cybersecurity background is required.
Prerequisite
Basic computer competency including keyboard and mouse usage, file and folder navigation, and basic application handling such as launching and closing programs. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.
Why Learn At OOm
Extensive Industry Expertise
We have 19 years of experience in providing digital marketing and tech solutions for individuals and businesses.
Seasoned & Expert Trainers
Learn from professionals who have hands-on industry experience and a passion for teaching.
Relevant & Applicable
Courses include real-world case studies and applications, ensuring the knowledge gained can be immediately used in the workplace.
Practical Hands-On Approach
We emphasise interactive learning, allowing learners to apply concepts through practical exercises and real-world projects.
Here’s What Most Learners Ask Us
Before you sign up, here are some of the top questions our learners ask.
What Will I Learn In the Cybersecurity Course?
You’ll build essential awareness to recognise and respond to common online and phone scams. Key takeaways include:
- Understand key types of cyber threats
- Practical strategies to protect personal and business information from scams
- Knowing what to do and how to respond if you encounter a scam
Where Are Your Classes Held?
We run classes at two convenient training venues:
Tanjong Pagar:
10 Anson Rd, International Plaza, #25-08, Singapore 079903
Jurong East:
80 Jurong East St. 21, #04-09 Devan Nair Institute for Employment & Employability
Can I Get Help With Course Fee Claims?
Is A Laptop Provided?
Will There Be An Assessment?
Yes, an assessment will be conducted on the second day of the course to evaluate your understanding. You must pass this assessment to be awarded the course certificate.
Is Full Attendance Required?
Yes, to meet course requirements, all learners must attend the full course duration and mark their e-Attendance using Singpass.
Still Have Questions?
Course Fees & Support
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old & above)
Singapore Citizens (40 years old & above)
Course fees
S$888
S$888
Course fees after SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
9% GST (on full course fees)
S$79.92
S$79.92
Nett Course Fee
Balance payable by SkillsFuture Credits*
S$523.92
S$346.32
Additional Support
*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits
NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support**
Singaporeans 30 years old and below can cover remaining fees with PSEA
Non Small-Medium Enterprises (Non SMEs)
Small-Medium Enterprises (SMEs)
*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Course fees
S$888
S$888
Course fees after SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
9% GST (on full course fees)
S$79.92
S$79.92
Nett Course Fee
S$523.92
S$346.32
Additional Support
Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional subsidy to offset the remaining fees.
Additional Support via Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
Reimbursement via Enterprise Innovation Scheme (EIS):
- Option 1: Annual tax deduction of 400%
- Option 2: Convert 20% of course fees into cash payout
**Validity period: 28 April 2024 – 31 March 2027
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills related courses. Visit the SkillsFuture Credit website (www.skillsfuture.gov.sg/credit) to choose from the courses available on the Training Exchange course directory.
Course Schedule
Certificate
Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm, along with a prestigious WSQ Statement of Attainment.
*SkillsFuture Course Page here
Course Code: TGS-2024044057
Course Fees Support Validity Period: 5 Apr 2024 – 4 Apr 2027
Our Trainers
Martin Li
Kirby Poh
Jonathan Lim
Serene Tiong
FAQs:
What are the most common scams in Singapore?
Common scams in Singapore include email phishing scams, fake links, SMS scams, job scams, and social media scams. These scams often attempt to trick individuals into clicking malicious links, sharing personal information, or transferring money.
To stay safe, individuals should verify suspicious messages, avoid clicking unknown links, and never share sensitive information with unverified sources.
What types of digital scams and frauds will this course cover?
Our Cybersecurity course covers a wide range of online and phone scams and frauds, including phishing, malware, and virus attacks, identity theft, hacking attempts, and social engineering tactics.
Through detailed exploration and practical examples, participants will learn how to recognise warning signs, avoid potential threats, and respond effectively to these threats. The course aims to strengthen participants’ ability to protect their personal information, devices, and online accounts from digital risks.
Is Cybersecurity Course designed to build general cybersecurity awareness or is it geared towards launching a cybersecurity career?
Our Cybersecurity training in Singapore is primarily designed to build general cybersecurity awareness rather than train participants for a professional cybersecurity career.
The main focus is to help individuals understand common digital threats and learn practical steps to stay safe online. While the course is not a career-focused cybersecurity course, it can provide a strong foundation for individuals who may later wish to explore more advanced cybersecurity training.
What are the key components of effective cybersecurity awareness?
Effective cybersecurity awareness involves understanding common cyber threats and adopting safe digital habits. Key components include:
- Recognising phishing emails, scams, and social engineering attempts
- Using strong passwords and enabling multi-factor authentication
- Protecting sensitive data and personal information
- Practicing safe browsing and email usage
- Knowing how to report suspicious activities or security incidents
Developing these habits helps individuals reduce the risk of cyberattacks and maintain better digital security.
Is cybersecurity difficult to learn?
Cybersecurity does not have to be difficult to learn, especially at the awareness level. Basic cybersecurity knowledge focuses on understanding common threats and developing safe online practices.
With the right training and practical examples, most individuals can quickly learn how to identify scams, protect their personal information, and respond to potential cyber risks.
For those interested in pursuing cybersecurity as a career, more advanced technical skills and continuous learning will be required.
What certificates will I receive upon completing the course?
Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.
What do I need to bring for the course?
Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.
How do I register for the course?
You can indicate your interest here, call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.
WSQ Understanding Scams and Frauds in the Digital World
WSQ Understanding Scams and Frauds in the Digital World
TGS-2024044057
$346.32
(After 70% support)
Claimable with SkillsFuture Credits and PSEA
Duration: 2 Days
Delivery Mode: Onsite Training
Medium of Instruction: English