10-day WSQ Soft Skills Training Course
WSQ Critical Soft Skills Series
Workplace Communication • People Management • Conflict Management • Problem Solving • Employee Coaching
Introduction of OOm Institute’s WSQ Critical Soft Skills Series
Who Is This Series For
Prerequisite
WSQ Google Digital Marketing Series Details
Series Overview
Workplace Communication
WSQ Mastering Workplace Communications – Key Communication Skills for Success
Duration: 2 Days
Skills You Will Gain
- Set communication benchmarks effectively
- Adapt communication styles across scenarios
- Evaluate and improve engagement strategies
- Apply coaching techniques for better communication
- Develop and execute communication plans
People Management
WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills
Duration: 2 Days
Skills You Will Gain
- Build inclusive leadership skills
- Apply effective communication skills
- Develop problem-solving and decision-making skills
- Strengthen team management skills
- Use people and performance insights
- Build adaptability and change management skills
Conflict Management
WSQ Mastering Conflict Management – Bridging Differences and Resolving Conflicts
Duration: 2 Days
Skills You Will Gain
- Identify early warning signs of conflict and escalation stages
- Analyse conflict situations effectively
- Apply appropriate conflict resolution methods
- Develop awareness of legal and ethical considerations in conflict management
- Create and implement organisational conflict management policies and procedures
- Develop cultural awareness and sensitivity in conflict resolution
- Manage and integrate diverse viewpoints within teams
Why Learn at OOm Institute
Extensive Industry Expertise
We have over 20 years of experience in providing AI, digital marketing and tech solutions for individuals and businesses.
Seasoned & Expert Trainers
Relevant & Applicable
Practical Hands-On Approach
We emphasise interactive learning, allowing learners to apply concepts through practical exercises and real-world projects.
Course Fees & Support
Singapore Citizens
(21 to 39 years old) & Permanent Residents (21 years old & above)
Singapore Citizens
(40 years old & above)
Course fees (3 courses)
S$2,664
S$2,664
Course fees after
SkillsFuture support
S$1,332 (After 50% support)
S$1,864.80 (After 70% support)
S$239.76
S$239.76
Nett Course Fee
Balance payable by SkillsFuture Credits*
S$1,571.76
S$2104.56
Additional Support
SkillsFuture
*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits
UTAP
NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support**
PSEA
Singaporeans 30 years old and below can cover remaining fees with PSEA
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit MySkillsFuture (at www.myskillsfuture.gov.sg) to choose from the courses available on the website.
*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Non Small-Medium Enterprises (Non SMEs)
Small-Medium Enterprises (SMEs)
Course fees (3 courses)
S$2,664
S$2,664
Course fees after
SkillsFuture support
S$1,332 (After 50% support)
S$1,864.80 (After 70% support)
S$239.76
S$239.76
Nett Course Fee
S$1,571.76
S$1,571.76
Additional Support
SFEC
Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional support to offset the remaining fees
Absentee Payroll
Additional Support via Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year
EIS
Reimbursement via Enterprise Innovation Scheme (EIS):
Option 1: Annual tax deduction of 400%
Option 2: Convert 20% of course fees into cash payout
Upcoming Course Schedule
Before you sign up, here are some of the top questions our learners ask.
Our Learners’ Reviews
FAQs
What are the top soft skills valued at the workplace?
In today’s workplace, soft skills have become just as important as technical abilities. SkillsFuture Singapore identifies five key Critical Core Skills that are highly valued: communication, collaboration, problem-solving, creative thinking, and self-management. Effective workplace communication ensures that ideas are clearly shared and understood, while collaboration emphasises the importance of teamwork and building strong relationships. Problem-solving skills are crucial for navigating challenges, and creative thinking allows for the generation of innovative ideas that drive success.
Together, these skills enable individuals to adapt to changing demands, contribute meaningfully to their teams, and excel in their careers. Whether you’re just starting out or aiming to advance, cultivating these soft skills can significantly enhance your professional value.
What are the top soft skills valued at the workplace?
In today’s workplace, soft skills have become just as important as technical abilities. SkillsFuture Singapore identifies five key Critical Core Skills that are highly valued: communication, collaboration, problem-solving, creative thinking, and self-management. Effective workplace communication ensures that ideas are clearly shared and understood, while collaboration emphasises the importance of teamwork and building strong relationships. Problem-solving skills are crucial for navigating challenges, and creative thinking allows for the generation of innovative ideas that drive success.
Together, these skills enable individuals to adapt to changing demands, contribute meaningfully to their teams, and excel in their careers. Whether you’re just starting out or aiming to advance, cultivating these soft skills can significantly enhance your professional value.
How can the skills learned in the Critical Soft Skills Series impact my current role and career growth?
The skills learned in the Critical Soft Skills Series can significantly enhance your effectiveness in your current role by improving your communication, collaboration, problem-solving, and leadership skills. These skills are also crucial for career growth, as they make you more adaptable, increase your value to employers, and prepare you for leadership and management positions.
Can I apply the skills learned immediately in my workplace?
Yes, the skills acquired in the Critical Soft Skills Series are designed to be immediately applicable in the workplace. The practical focus of the courses ensures that you can start using your new skills to improve your work performance, enhance team dynamics, and address challenges effectively right after the training. Check out our guide on the essential soft skills for workplace success.
Can these courses be customised for corporate training?
Yes, the Critical Soft Skills Series courses can be customised for corporate training to meet the specific needs of your organisation. Tailoring the courses allows for targeted learning that aligns with your company’s objectives, culture, and industry requirements, ensuring maximum relevance and impact for your team. To explore how we can best meet your needs, discuss your requirements with our training development advisor.
What certificates will I receive upon completing the course?
Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.
What do I need to bring when attending the course?
Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.
How do I register for the Critical Soft Skills Series?
You can indicate your interest here, call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.
Critical Soft Skills Series
$1731.60
(After 70% support)
Claimable with SkillsFuture Credits and PSEA
Duration: 10 Days
Delivery Mode: Onsite Training
Medium of Instruction: English