WSQ Mastering The Art of People Management - Essential
People and Relationship Management Skills
Course Overview
2 Days
116 Middle Road, ICB Enterprise House #07-02/03/04 (Singapore 188972)
$346.32
(After 70% subsidy)
Claimable with SkillsFuture Credits
Course Overview
Learning Units
-
The Benefits of Diversity in the Workplace & Strategies for Promoting Inclusion
Understand the value and dimensions of diversity and learn how to foster an inclusive environment that drives success. -
Leveraging on Diversity Opportunities & Managing Its Challenges
Identify potential barriers and opportunities related to diversity, and learn to conduct a diversity assessment to evaluate your organisation's diversity effectively. -
Impact of Diversity on Work Performance
Explore how diversity enhances work performance, creativity and productivity. -
Building High-Performing, Cohesive Diverse Teams
Learn the strategies for creating and managing cohesive teams, exploring team formation and development to ensure strong collaboration and alignment toward achieving team goals.
Skills You Will Gain
- Manage Challenges and Opportunities Related to Diversity: Develop the ability to navigate diversity challenges - identify barriers and leverage diverse perspectives to drive positive outcomes for teams and services.
- Promote an Inclusive Work Environment: Master the strategies for creating a workplace that values diversity and inclusion, fostering a supportive culture that boosts morale and enhances productivity.
- Communicate Effectively Across Diverse Individuals: Adapt your communication style to work effectively with people from different backgrounds, improving relationships with colleagues, vendors or managers.
- Foster a Cohesive, High-Performing Team Culture: Gain the skills to build and manage teams where everyone is empowered and resourced to perform at their best, achieving optimal performance.
- Leverage Diversity for Personal and Team Growth: Understand how diversity drives personal development and team success, enhancing creativity, problem-solving and innovation
Who Is This Course For?
This course is tailored for individuals from all professional backgrounds, recognising that people management is a skill everyone utilises daily, whether in formal leadership roles or informal interactions. Whilst particularly beneficial for those in executive or supervisory positions, the course content is designed to be universally applicable, offering valuable insights and strategies to enhance teamwork, foster inclusivity, and improve service delivery across all sectors.
Prerequisite
Be able to speak, listen, read and write English. Basic computer skills are required, such as using a keyboard and mouse, navigating files and folders, and handling fundamental applications like launching and closing programmes. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.
Why Learn At OOm
Extensive Industry Experience Spanning 18 Years
Seasoned Trainers with Real-World Expertise
Immersive Learning Through Practical Hands-On Approach
Course Fees & Support
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old & above)
Singapore Citizens (40 years old & above)
Course fees
S$888
S$888
SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
S$79.92
S$79.92
Nett Course Fee
S$523.92
S$346.32
Additional Support
*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits
NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support
Validity period: 13 Nov 2024 – 31 March 2027
Singaporeans 30 years old and below can cover remaining fees with PSEA
Non Small-Medium Enterprises (Non SMEs)
Small-Medium Enterprises (SMEs)
*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Course fees
S$888
S$888
SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
9% GST
(on full course fee)
S$79.92
S$79.92
Nett Course Fee
S$523.92
S$346.32
Additional Support
^Expiring on 30 June 2025
- Option 1: Annual tax deduction of 400%
- Option 2: Convert 20% of course fees into cash payout
Course Schedule
Certificate
Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm, along with a prestigious WSQ Statement of Attainment.
*SkillsFuture Course Page here
Course Code: TGS-2024048623
Course Fees Support Validity Period: 27 Aug 2024 – 26 Aug 2026
Our Trainers
Dr. William
Susan Kwa
Martin Li
Kelvin Lee
With over 15 years of experience in codesign, AI, and corporate development, Dr. William is an educator and design innovator specialising in AI and soft skills development. He has a proven track record in advancing professional learning by developing integrated frameworks, designing training roadmaps, and creating professional development courses for institutions and corporations to improve training outcomes. His approach emphasises areas such as creativity, empathy, and strategic thinking - key elements for both AI and soft skills training.
With over 16 years of diverse marketing leadership, Martin specialises in driving business growth through impactful SEO strategies. He is also proficient in analytics-driven insights, strategic PR, and amplifying brand reach through social media. He holds certifications in key digital marketing disciplines such as Search Engine Marketing, Analytics, and Conversion Rate Optimisation (CRO). This deep understanding of foundational principles underpins his successful digital marketing strategies.
Kelvin has over 20 years of experience in education and training and successfully led the startup phases of two institutes. He now specializes in corporate training, with five years of experience in teaching and delivering strategic, impactful learning solutions. Kelvin is particularly adept at leveraging AI for content creation and data analysis.
*Only 1 trainer will be facilitating per class
FAQs:
1. What is diversity in the workplace?
Diversity in the workplace refers to the variety of differences among people in an organisation. These differences can include but are not limited to:
- Demographic Diversity: Differences in age, gender, race, ethnicity, sexual orientation, disability status, and cultural background.
- Cognitive Diversity: Differences in thinking styles, problem-solving approaches, and perspectives on issues.
- Experiential Diversity: Varied professional backgrounds, educational experiences, and career paths.
- Diversity of Personality: Differences in personality traits, communication styles, and interpersonal skills.
Organisations that value and foster diversity typically aim to create inclusive environments where all individuals feel respected, valued, and able to contribute their unique perspectives and talents. Embracing diversity in the workplace through our people and relationship management course can lead to improved innovation, creativity, decision-making, employee satisfaction, and overall organisational performance.
2. Why Is diversity and inclusion in the workplace important?
Diversity and inclusion are pivotal to the success of modern workplaces. By embracing a diverse workforce that includes individuals from various backgrounds, cultures, and perspectives, organisations nurture innovation and creativity. Different viewpoints lead to better problem-solving and decision-making processes. Moreover, inclusive environments where all employees feel valued and respected enhance engagement, retention, and overall morale. Embracing diversity also expands the talent pool, improves customer understanding, and ensures compliance with legal and ethical standards. Ultimately, organisations that prioritise diversity and inclusion gain a competitive advantage, as they are better equipped to adapt to diverse customer needs and market dynamics, attracting top talent and driving long-term success.
3. Is this course only for individuals in supervisory roles?
No, this course is designed to benefit professionals across all roles and industries. While it is particularly beneficial for those in executive or supervisory positions, the principles and strategies covered are universally applicable. Participants will develop essential skills to enhance teamwork, foster inclusivity, and improve collaboration and service delivery.
4. What career benefits can I expect from this WSQ People and Relationship Management course?
Completing the WSQ People and Relationship Management course offers significant career benefits. The course equips you with essential skills such as effective communication, conflict resolution, and fostering positive work relationships – skills that are invaluable to creating productive and harmonious workplaces. Additionally, it supports personal growth and facilitates meaningful collaboration in day-to-day interactions. Participants will also have the opportunity to connect with peers and industry professionals, expanding their professional network and opening doors to new connections and career prospects.
5. What certificates will I receive upon completing the course?
Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.
6. What do I need to bring for the course?
Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.
7. How do I register for the course?
WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills
WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills
TGS-2024048623
$346.32
(After 70% support)
Claimable with SkillsFuture Credits and PSEA
Duration: 2 Days
Delivery Mode: Onsite Training
Medium of Instruction: English