WSQ Mastering The Art of People Management - Essential
People and Relationship Management Skills

Course Overview

In today’s interconnected world, organisations thrive on embracing diversity and fostering cohesive teams. Our people and relationship management course empowers participants with essential knowledge and skills to leverage diversity as a strength. Learn effective strategies to cultivate inclusive environments, address diversity barriers, and promote cohesion within teams. Master these techniques to enhance service delivery, drive organisational success, and create thriving workplaces that celebrate diversity.

2 Days

116 Middle Road, ICB Enterprise House #07-02/03/04 (Singapore 188972)

$346.32

(After 70% subsidy)

Claimable with SkillsFuture Credits

Course Overview

In today’s interconnected world, organisations thrive on embracing diversity and fostering cohesive teams. Our people and relationship management course empowers participants with essential knowledge and skills to leverage diversity as a strength. Learn effective strategies to cultivate inclusive environments, address diversity barriers, and promote cohesion within teams. Master these techniques to enhance service delivery, drive organisational success, and create thriving workplaces that celebrate diversity.

Learning Units

Skills You Will Gain

Tools Covered

Who Is This Course For?

This course is tailored for individuals from all professional backgrounds, recognising that people management is a skill everyone utilises daily, whether in formal leadership roles or informal interactions. Whilst particularly beneficial for those in executive or supervisory positions, the course content is designed to be universally applicable, offering valuable insights and strategies to enhance teamwork, foster inclusivity, and improve service delivery across all sectors.

Prerequisite

Be able to speak, listen, read and write English. Basic computer skills are required, such as using a keyboard and mouse, navigating files and folders, and handling fundamental applications like launching and closing programmes. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.

Why Learn At OOm

Extensive Industry Experience Spanning 18 Years

Seasoned Trainers with Real-World Expertise

Immersive Learning Through Practical Hands-On Approach

Course Fees & Support

Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old & above)

Singapore Citizens (40 years old & above)

Course fees 

S$888

S$888

SkillsFuture support

S$444 (After 50% support)

S$266.40 (After 70% support)

9% GST (on full course fee)

S$79.92

S$79.92

Nett Course Fee

S$523.92

S$346.32

Additional Support

*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits 

NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support

Validity period: 13 Nov 2024 – 31 March 2027

Singaporeans 30 years old and below can cover remaining fees with PSEA 

Non Small-Medium Enterprises (Non SMEs)

Small-Medium Enterprises (SMEs)

*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million

Course fees 

S$888

S$888

SkillsFuture support

S$444 (After 50% support)

S$266.40 (After 70% support)

9% GST
(on full course fee)

S$79.92

S$79.92

Nett Course Fee

S$523.92

S$346.32

Additional Support

Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional subsidy to offset the remaining fees.

^Expiring on 30 June 2025

Additional Support via Absentee Payroll: $90 (Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year).
Reimbursement via Enterprise Innovation Scheme (EIS):
  • Option 1: Annual tax deduction of 400%
  • Option 2: Convert 20% of course fees into cash payout

Course Schedule

WSQ Mastering The Art of People Management - Essential People and Relationship Management Skills
Course duration: 2 days
Time: 9am-6pm
Date
Venue:
Choose date first

Certificate

Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm, along with a prestigious WSQ Statement of Attainment. 

*SkillsFuture Course Page here

 

Course Code: TGS-2024048623

Course Fees Support Validity Period: 27 Aug 2024 – 26 Aug 2026

Our Trainers

oom-trainer-william-siew

Dr. William

Susan

Susan Kwa

Martin Li

Martin Li

Kelvin Lee

With over 15 years of experience in codesign, AI, and corporate development, Dr. William is an educator and design innovator specialising in AI and soft skills development. He has a proven track record in advancing professional learning by developing integrated frameworks, designing training roadmaps, and creating professional development courses for institutions and corporations to improve training outcomes. His approach emphasises areas such as creativity, empathy, and strategic thinking - key elements for both AI and soft skills training.

With over 16 years of diverse marketing leadership, Martin specialises in driving business growth through impactful SEO strategies. He is also proficient in analytics-driven insights, strategic PR, and amplifying brand reach through social media. He holds certifications in key digital marketing disciplines such as Search Engine Marketing, Analytics, and Conversion Rate Optimisation (CRO). This deep understanding of foundational principles underpins his successful digital marketing strategies.

Kelvin has over 20 years of experience in education and training and successfully led the startup phases of two institutes. He now specializes in corporate training, with five years of experience in teaching and delivering strategic, impactful learning solutions. Kelvin is particularly adept at leveraging AI for content creation and data analysis.

*Only 1 trainer will be facilitating per class

FAQs:

Diversity in the workplace refers to the variety of differences among people in an organisation. These differences can include but are not limited to:

 

  • Demographic Diversity: Differences in age, gender, race, ethnicity, sexual orientation, disability status, and cultural background.
  • Cognitive Diversity: Differences in thinking styles, problem-solving approaches, and perspectives on issues.
  • Experiential Diversity: Varied professional backgrounds, educational experiences, and career paths.
  • Diversity of Personality: Differences in personality traits, communication styles, and interpersonal skills.


Organisations that value and foster diversity typically aim to create inclusive environments where all individuals feel respected, valued, and able to contribute their unique perspectives and talents. Embracing diversity in the workplace through our people and relationship management course can lead to improved innovation, creativity, decision-making, employee satisfaction, and overall organisational performance.

Diversity and inclusion are pivotal to the success of modern workplaces. By embracing a diverse workforce that includes individuals from various backgrounds, cultures, and perspectives, organisations nurture innovation and creativity. Different viewpoints lead to better problem-solving and decision-making processes. Moreover, inclusive environments where all employees feel valued and respected enhance engagement, retention, and overall morale. Embracing diversity also expands the talent pool, improves customer understanding, and ensures compliance with legal and ethical standards. Ultimately, organisations that prioritise diversity and inclusion gain a competitive advantage, as they are better equipped to adapt to diverse customer needs and market dynamics, attracting top talent and driving long-term success.

No, this course is designed to benefit professionals across all roles and industries. While it is particularly beneficial for those in executive or supervisory positions, the principles and strategies covered are universally applicable. Participants will develop essential skills to enhance teamwork, foster inclusivity, and improve collaboration and service delivery.

Completing the WSQ People and Relationship Management course offers significant career benefits. The course equips you with essential skills such as effective communication, conflict resolution, and fostering positive work relationships – skills that are invaluable to creating productive and harmonious workplaces. Additionally, it supports personal growth and facilitates meaningful collaboration in day-to-day interactions. Participants will also have the opportunity to connect with peers and industry professionals, expanding their professional network and opening doors to new connections and career prospects.

Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.

Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.

You can indicate your interest here, call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.
People and Relationship Management

WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills

WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills

TGS-2024048623

$346.32

(After 70% support)

Claimable with SkillsFuture Credits and PSEA

Duration: 2 Days

Delivery Mode: Onsite Training

Medium of Instruction: English

Get in touch with us for more details.

Begin your learning journey with us!

Series and Courses

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