People Management Course
WSQ Mastering The Art of People Management - Essential People and Relationship Management Skills
OOm Institute’s People Management Course
In today’s diverse and interconnected workplace, delivering excellent service goes hand in hand with fostering inclusive, collaborative, and high-performing teams.
OOm Institute’s People Management Skills Course is designed to help professionals develop practical leadership, communication, and team management capabilities to effectively manage people in today’s dynamic work environment.
Through interactive learning, practical exercises, and real-world workplace scenarios, participants will gain the confidence to lead teams effectively, resolve workplace challenges professionally, and create a positive and productive work culture.
As one of the most practical People Management Courses in Singapore, this programme equips learners with actionable strategies to foster inclusivity, address diversity-related challenges, strengthen team cohesion, and build a unified workplace environment.
2 Days
116 Middle Road, ICB Enterprise House #07-02/03/04 (Singapore 188972)
$346.32
(After 70% subsidy)
Claimable with SkillsFuture Credits
OOm Institute’s People Management Course
In today’s diverse and interconnected workplace, delivering excellent service goes hand in hand with fostering inclusive, collaborative, and high-performing teams.
OOm Institute’s People Management Skills Course is designed to help professionals develop practical leadership, communication, and team management capabilities to effectively manage people in today’s dynamic work environment.
Through interactive learning, practical exercises, and real-world workplace scenarios, participants will gain the confidence to lead teams effectively, resolve workplace challenges professionally, and create a positive and productive work culture.
As one of the most practical People Management Courses in Singapore, this programme equips learners with actionable strategies to foster inclusivity, address diversity-related challenges, strengthen team cohesion, and build a unified workplace environment.
Course Outline
Building an Inclusive and High Performing Workplace
- Understand the key dimensions of workplace diversity and team dynamics
- Recognise the benefits of fostering an inclusive and collaborative work environment
- Learn the importance of leadership in creating psychologically safe and transparent workplaces
Managing Workplace Challenges and Enhancing Service Delivery
- Identify common workplace challenges that may affect service delivery
- Conduct workplace assessments to identify communication gaps, bias, and team-related issues
- Learn how to resolve unconscious bias, conflict, and lack of representation in the workplace
- Explore effective communication techniques to improve collaboration across diverse teams
- Understand how to use customer feedback and performance metrics to improve service quality and operational effectiveness
Leading Cohesive Teams for Continuous Improvement
- Understand the stages of team formation and development in the workplace
- Recognise different employee motivations and management approaches to drive performance and continuous improvement
- Understand various decision-making styles and their impact on team empowerment and accountability
- Explore problem-solving approaches to support employee learning and development
- Learn strategies to manage adaptability and change within teams
- Develop leadership practices that encourage collaboration, resilience, and service excellence
Skills You Will Gain
- Build inclusive leadership skills: Manage diverse teams effectively, strengthen collaboration, and create psychologically safe, high-performing workplaces
- Apply effective communication skills: Improve teamwork, resolve conflict, and enhance workplace relationships through clear and constructive communication
- Develop problem-solving and decision-making skills: Address workplace challenges, bias, and service delivery issues using structured and practical approaches
- Strengthen team management skills: Improve employee motivation, accountability, and continuous performance development within teams
- Use people and performance insights: Apply feedback and performance metrics to improve service quality and operational effectiveness
- Build adaptability and change management skills: Support teams in evolving work environments and drive continuous improvement initiatives
Who Is This Course For?
This People Management course is designed for individuals and professionals across all industries who want to improve teamwork, inclusivity, and service delivery in the workplace. This course is suitable for:
- Professionals across all industries seeking to strengthen people management skills and improve workplace collaboration
- Supervisors, team leaders, and managers aiming to enhance leadership effectiveness and team performance
- Individuals in formal leadership roles or informal team settings working closely with others
- Employees and professionals looking to improve teamwork, inclusivity, and service delivery in the workplace
Prerequisite
Basic computer competency including keyboard and mouse usage, file and folder navigation, and basic application handling such as launching and closing programmes. Additionally, learners should possess a basic understanding of English, with the ability to listen, speak, read and write in the language.
Why Learn At OOm Institute
Extensive Industry Expertise
We have over 20 years of experience in providing AI, digital marketing and tech solutions for individuals and businesses.
Seasoned & Expert Trainers
Learn from professionals who have hands-on industry experience and a passion for teaching.
Relevant & Applicable
Courses include real-world case studies and applications, ensuring the knowledge gained can be immediately used in the workplace.
Practical Hands-On Approach
We emphasise interactive learning, allowing learners to apply concepts through practical exercises and real-world projects.
Here’s What Most Learners Ask Us
Before you sign up, here are some of the top questions our learners ask.
What Will I Learn In the People Management Course?
You’ll learn how to lead inclusive, high-performing teams that elevate both morale and service delivery. Key outcomes include:
- Foster a culture of inclusion that values diversity and boosts team engagement
- Identify and manage biases to leverage diverse ideas for better solutions
- Develop people management skills that enhance team motivation and improve customer satisfaction
Where Are Your Classes Held?
We run classes at two convenient training venues:
Tanjong Pagar:
10 Anson Rd, International Plaza, #25-08, Singapore 079903
Jurong East:
80 Jurong East St. 21, #04-09 Devan Nair Institute for Employment & Employability
Can I Get Help With Course Fee Claims?
Is A Laptop Provided?
Will There Be An Assessment?
Yes, an assessment will be conducted on the second day of the course to evaluate your understanding. You must pass this assessment to be awarded the course certificate.
Is Full Attendance Required?
Yes, to meet course requirements, all learners must attend the full course duration and mark their e-Attendance using Singpass.
Course Fees & Support
Singapore Citizens (21 to 39 years old) & Permanent Residents (21 years old & above)
Singapore Citizens (40 years old & above)
Course fees
S$888
S$888
Course fees after SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
9% GST (on full course fees)
S$79.92
S$79.92
Nett Course Fee
Balance payable by SkillsFuture Credits*
S$523.92
S$346.32
Additional Support
*Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits
NTUC UTAP members can receive up to 50% support for course fees after SkillsFuture support**
Singaporeans 30 years old and below can cover remaining fees with PSEA
Non Small-Medium Enterprises (Non SMEs)
Small-Medium Enterprises (SMEs)
*Registered or incorporated in Singapore. Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Course fees
S$888
S$888
Course fees after SkillsFuture support
S$444 (After 50% support)
S$266.40 (After 70% support)
9% GST (on full course fees)
S$79.92
S$79.92
Nett Course Fee
S$523.92
S$346.32
Additional Support
Companies with existing SkillsFuture Enterprise Credit (SFEC) can receive up to 90% additional subsidy to offset the remaining fees.
Additional Support via Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
Reimbursement via Enterprise Innovation Scheme (EIS):
- Option 1: Annual tax deduction of 400%
- Option 2: Convert 20% of course fees into cash payout
**Validity period: 13 November 2024 – 31 March 2027
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills related courses. Visit the SkillsFuture Credit website (www.skillsfuture.gov.sg/credit) to choose from the courses available on the Training Exchange course directory.
Course Schedule
Your People Management Course Certificate
Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded a Certificate of Completion from OOm, along with a prestigious WSQ Statement of Attainment.
*SkillsFuture Course Page here
Course Code: TGS-2024048623
Course Fees Support Validity Period: 27 Aug 2024 – 26 Aug 2026
Meet Our People Management Trainers
Elizabeth Loo
Tracy Fang
Kelvin Lee
Susan Kwa
Martin Li
*Only 1 trainer will be facilitating per class
FAQs
1. What is diversity in the workplace?
Diversity in the workplace refers to the differences among individuals in an organisation, including demographic, cognitive, experiential, and personality differences. Embracing diversity helps improve collaboration, innovation, and decision-making, and is an important part of effective people management training.
2. Why Is diversity and inclusion important at work?
A diverse workforce brings together a variety of viewpoints, leading to better problem-solving, stronger decision-making, and more innovative ideas. Inclusive workplaces also strengthen teamwork and collaboration, as employees learn to appreciate differences and work more effectively with one another.
These create a workplace where employees feel valued, respected, and supported regardless of their background or identity. When people feel included, they are more engaged, motivated, and willing to contribute their best work.
3. Is this People Management course only for supervisors or managers?
No. This People Management course is suitable for professionals across all roles. While it is especially useful for supervisors and managers, it is also ideal for anyone looking to improve teamwork, communication, and inclusive workplace practices through courses for managing people.
4. What career benefits can I expect from this People and Relationship Management course?
This People Management Skills course helps you develop essential leadership, communication, and conflict management skills. It supports your personal growth while enabling more effective collaboration in everyday workplace interactions. You will also have the opportunity to connect with peers and industry professionals, expand your professional network, and open doors to new career opportunities and prospects.
5. Are there related soft skills courses to complement this training?
Yes. This People Management training is often taken together with Conflict Management course, Workplace Communication course, and Corporate Wellness course to build stronger leadership and interpersonal skills.
6. Do you offer corporate training for this People Management course?
Yes, we offer corporate training solutions for organisations that want to upskill their teams in people management and leadership. The course can be customised to suit organisational needs, industry requirements, and specific workplace challenges. It is ideal for companies looking to strengthen leadership skills, improve communication, and build a more collaborative and high-performing workplace culture.
7. What certificates will I receive upon completing the People Management course?
Upon successful completion of the course, you will receive a Certificate of Completion from OOm Institute as well as a SkillsFuture WSQ Statement of Attainment (SOA). The SOA is a certification that not only validates an individual’s expertise in the course but is also widely recognised by employers in Singapore.
8. What do I need to bring for the People Management course?
Please ensure that you bring a laptop to the course to engage in class activities. Additionally, you may consider bringing a jacket in case you feel cold.
9. How do I register for the People Management course?
You can indicate your interest here, call us at 6993 9898 or email us at enquiry.institute@oom.com.sg and we will get back to you as soon as possible.
WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills
WSQ Mastering The Art of People Management – Essential People and Relationship Management Skills
TGS-2024048623
$346.32
(After 70% support)
Claimable with SkillsFuture Credits and PSEA
Duration: 2 Days
Delivery Mode: Onsite Training
Medium of Instruction: English