How To Optimise The Customer Experience (CX)?
A customer’s experience with your business could leave a long-lasting impact on your reputation, especially when it comes to your online reputation. Your website needs to be presentable and interactive so customers can have a good impression of your business immediately. Improving the customer experience is crucial to your success. First, let’s take a […]
5 Digital Marketing Strategies For The Different Stages Of The Sales Funnel
Promoting a product or service is not as simple as letting customers be aware of your brand. The process is much more complex than that. Look at every business’s marketing funnel, and you can see how complicated it is to convert customers and boost sales. The Importance of A Marketing Funnel A marketing […]
The Relationship Between Digital Marketing And Customer Service: How Do They Work Together?
Believe it or not, digital marketing and customer service help each other in many ways, even though they are quite different from one another. Think of it this way: digital marketing helps you attract potential customers, while customer service is the key to customer engagement. As a result, you need the two so you […]
