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What is the Productivity Solution Grant (PSG)?

The Productivity Solutions Grant (PSG) was established as part of Singapore’s economic transformation plan to position the country as a leader in technology, innovation and entrepreneurship. Assisting businesses and organisations in implementing technology solutions and equipment to improve their operations is at the core of the PSG grant.


Small-medium sized enterprises (SMEs) from various industries such as food, engineering, logistics, retail and e-commerce are covered under sector-specific solutions to encourage the adoption of IT solutions, equipment and consultancy services.

PSG for E-Commerce Web Development
(Up to 70%* Support)

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    SMEs Go Digital logo and Digital logo

    *Only SMEs in retail sectors are eligible for 80% support until 31 March 2023

    Our E-Commerce Website Design And Development Portfolio

    Case Studies

    With over 16 years of experience under our belt, our portfolio range is comprehensive in its breadth and depth. Here’s how we have helped our clients achieve the desired results in their ecommerce and website needs.

    Our Clientele

    OOm has worked with a wide range of clients from SMEs to MNCs from various industries. Our team of professionals has successfully delivered results for clients through managing all aspects of digital marketing as a full-suite digital marketing agency.

    Why Work With Us?

    Building an e-commerce website is just a start, and you should pair it with digital marketing strategies to expand your website’s reach in the long run. As a pre-approved PSG vendor for both E-Commerce Web Development and Digital Marketing Solutions, we can tailor highly effective digital marketing strategies to accelerate your sales after setting up your e-commerce store. If you are also looking for Digital Marketing solutions for your business, you can find out more here: Digital Marketing PSG.

    Why work img
    Accreditation
    • Premier Google Partner
    • Meta Business Partner
    • Local Hero of the Year
    Established since 2006
    • Immersive industry experience
    • One of the leading digital marketing
      agencies in Singapore
    Review and Recommendation
    • Monthly Ranking Report and Review
    • Final Campaign Report
    • Hotline and support email
    Account Ownership and Transperency
    • Clients possess account ownership
    • Transparent communication on media spend
    3:1 In-House Staff
    Support Per Account
    • 3 in-house staff to 1 client account
    Tools and Technology
    • Click Fraud Detection Software
    • Heatmap & User Behaviour Analytics
    • Whatsapp for Business
    • Dedicated Landing Page

    Create Quality E-Commerce Websites With A Dedicated, Loyal Team

    Beyond delivering exceptional results, we pride ourselves on providing quality service. This is where our experienced and committed team comes in to support you through your marketing journey, every step of the way

    Project Managers and Executives

    Friendly yet professional, our project managers and executives are eager to listen and understand your needs, conveying them seamlessly to the internal team. This ensures that every output is tailored precisely to you.

    Help clients conceptualise, oversee and manage their web projects.

    Liaise between clients and internal team.

    Respond quickly to client concerns and requests.

    Update clients on project progression.

    Website Designers

    Creative and artistic with an eye for all things visually appealing, our web designers are here to deliver captivating websites that not only encapsulate your brand essence but also focus on an intuitive and seamless user experience.

    Display expertise in user interface (UI) and user experience (UX).

    Possess a good understanding of current website design trends.

    Committed to prioritising clients’ objectives and strategies.

    Have impeccable knowledge on design elements.

    Website Developers

    Handling the backend processes and technicalities of building a website, our website developers keep your website fully functional, ensuring minimal downtime and optimising it with the best SEO practices.

    Perform regular maintenance checks, making sure the website continues to run smoothly.

    Resolve any technical issues that may occur.

    Implement necessary backups and security updates

    Optimise technical SEO to boost rankings on search engine results pages (SERPs).

    Key Features

    Mobile Optimised

    Mobile responsive site that enhances user experience on mobile devices

    Secured E-Payment

    Process payments from online orders through secured and globally recognised modes such as Stripe, PayPal and Credit Cards

    Shopping Carts

    Includes shopping cart and add to cart systems

    Customer Engagement

    Promotional message pop ups and WhatsApp integration

    Inventory Management

    Management system to track orders and inventory

    Promotion
    Management

    Generate discount codes and e-coupon for promotions

    Customer Loyalty Management

    Reward points module tracks customers’ loyalty points that can be redeemed for discounts

    Basic Data
    Visualisation Reports

    Extract inventory, sales and commission report data to analyse store’s performance

    E-Commerce
    Storefront

    Set up an attractive and user friendly online storefront to reach out to a global audience 24/7

    Omni Channel Integration

    Facebook Shops and Google Shopping integration

    How Does The E-Commerce PSG Benefit SMEs?

    Receive up to 70%* support on
    e-commerce solutions

    Reach out to a global audience 24/7

    Improve operational processes

    Increase profits by reducing operational
    expenses

    *Only SMEs in retail sectors are eligible for 80% support until 31 March 2023

    PSG Eligibility Criteria For SMEs

    Registered and operating in Singapore

    Purchase/lease/subscription of the IT solutions or equipment will be used in Singapore

    A minimum of 30% local shareholding; with Company's Group annual sales turnover of not more than S$100 million, OR employee size of not more than 200 workers (for selected solutions only)

    Steps to apply for E-Commerce PSG

    01

    Request a quotation from us here

    02

    Apply for PSG via GoBusiness Gov Assist and log in with your Corppass

    03

    Implementation of e-commerce website design and development solution

    04

    Submit PSG claim

    See What Our Clients Have Been Saying

    E-Commerce Education Hub

    From your e-commerce SEO to your e-commerce website development and design, here are some tips and tricks to help you bring your e-commerce business to the next level.

    Our E-Commerce Website Design And Development Portfolio

    Frequently Asked Questions

    Here are some frequently asked questions regarding E-Commerce Productivity Solution Grant (PSG). We have provided our answers for these FAQs from our years of experience in digital marketing industry

     

    E-commerce is the transaction of goods and services online. An e-commerce website facilitates these transactions with features to accept payments, process orders and engage with customers.

    We use WooCommerce, an open-source e-commerce plugin for WordPress.

    Yes, you can apply for both PSG e-commerce and digital marketing grant if you have not applied for them before.

    Established in 2006, we are a highly competent digital performance marketing agency. After helping you with your e-commerce website design and development, you will need a digital marketing agency to help drive sales for your e-commerce website and that is what we do best.

    The process of developing a website takes approximately 4-6 weeks lead time, which may vary depending on the complexity of the clients’ requirements as well as their approval process.

    Yes, you can still apply for e-commerce PSG to revamp your existing website, subjected to approval.

     

    The PSG ecommerce grant aids businesses in the creation of their ecommerce websites. SMEs who are looking to start up a brand new ecommerce website or
    develop their existing one can apply for this grant. Do engage the services of pre-approved vendors to enjoy up to 70% funding for the design and development of ecommerce websites. SMEs in retail sectors are eligible for up to 80% funding until 31 March 2023.

    There can only be one claim per approved application.
    For claims submission, the company needs to ensure:

    • Claimant has purchased/leased/subscribed to the solution as
      approved in the application; and
    • Claimant has used the solution; and
    • Claimant has paid for the solution in full; and
    • Claimant has submitted all claim documentation

    Disbursements can only be made after the claims have been approved.

    Companies should also ensure that there is an existing GIRO arrangement. You may submit your company’s GIRO details through the EnterpriseSG GIRO form.

    Click here for a step-by-step guide.

    Up to 70% support within the grant cap. Enhanced support level of up to 80% will be extended from 1 April 2022 to 31 March 2023 for Food Services and Retail
    sectors.

     

    Each company has an annual cap of $30,000 (financial year starts on 1 April).

     

    Businesses can enjoy up to 70% funding within the grant cap. For SMEs in the food and beverage and retail sectors, up to 80% funding may be granted from 1 April 2022 to 31 March 2023. Each company is permitted an annual cap of $30,000, with the financial year starting on 1 April.

    For the PSG website grant, you can submit a one-time claim extension before your claim is due in the following steps:

     

    • Login to the Business Grants Portal.
    • Navigate to ‘My Applications’ to view all your applications.
    • Select the ‘Completed’ tab.
    • Click on your project title.
    • Click on the ‘Extend Due Date’ button.
    • For the Business Improvement Fund (BIF), Enterprise Development Grant (EDG) and Market Readiness Assistance (MRA), you will need to submit a Change Request to extend a claim due date.

    Before claiming your PSG web grant, a GIRO account is required. If you do not have a GIRO account, you will need to print and get your bank to verify the completed form. Once verified, mail the original verified form to the agency’s finance department. Download the GIRO form here.

    If you are the company’s Managing Director, Chief Executive Officer or equivalent and would like to change your role from Preparer to Acceptor, your Corppass Admin can assign the appropriate e-service role for you. The pplicant company’s Corppass Admin would need to add in the “MTI – Business Grant Portal (BGP)” digital service:

     

    • Login at www.corppass.gov.sg
    • Go to ‘e-Services’ -> ‘Select Entity e-Services’
    • Type “bgp” in the search bar to the right (next to ‘filter’)
    • Tick the box on the left of “BGP”, then press ‘Next’ a. If there is no checkbox to tick, you may skip ahead to Step 7 below.
    • Press ‘Next’ and ‘Submit’
    • Press ‘Return to Homepage’.

    After adding BGP for the company, the Admin would then need to assign it to the relevant staff:

      • Go to ‘e-Services’ -> ‘Assign selected e-Services’
      • Tick the box next to the relevant staff’s name and press ‘Next’.
      • Type “bgp” in the search bar to the right (next to ‘filter’)
      • Tick the box on the left of “BGP”, then press ‘Next’

    a. Select the “Acceptor” role.

    b. “Authorization Effective Date” can be today.

    c. “Authorization Expiry Date” can be left blank.

    • Press ‘Next’ and ‘Submit’

    If you are unsure of who your Admin is, you may use your SingPass to verify the identity of your entity’s CorpPass Admins and Sub-Admins:

    • Go to www.corppass.gov.sg
    • Click on ‘Services’ > ‘Find Your CorpPass Admin’
    • Login to SingPass
    • Enter the company’s UEN
    • Click ‘Search’ (the respective admins’ names will be displayed)

    Services have to be completed and claims made within 1 year of approval.

    No, applicants must be registered as a business entity in Singapore to apply for the PSG ecommerce or digital marketing grant.

    The Productivity Solutions Grant (PSG) supports companies keen on adopting IT solutions and equipment to enhance business processes. For a start, PSG covers
    sector-specific solutions including the retail, food, logistics, precision engineering, construction and landscaping industries. By engaging the services of a PSG pre-approved vendor, you can acquire support in your digital needs including leveraging the PSG grant for ecommerce website development.

    Applications are processed about 6 weeks from the submission of all required information. Companies are strongly encouraged to submit their PSG grant website
    development applications ahead of time to account for the application outcome and/or processing duration required.

    Ready to Elevate your Business to the Next Level?

    Fill in the form below to register for a 30 minutes complimentary consultation to find out your business’ eligibility for E-commerce PSG


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