Website Design in Singapore: Expectation vs Reality in 2024




Website design is essential in Singapore since it is one of Google’s main assessment features on website responsiveness to optimise user experience. Designing your site with quality layout and appealing colour scheme is key to success, and it will help you connect with your audience and expand your reach to other digital channels. After all, 94% of first impressions come from visuals and design aspects of a website.



Like search engine optimisation (SEO), website design has always been a vital part of digital marketing. Creating a high-quality website will open doors of opportunities for your business, and it is up to you to decide how you want to approach your website design goals.


Creating a website with a good design in Singapore comes with a price. The website design pricing will depend on your page features, layout design, and budget. For instance, you can hire a professional website designer to create a website with good UI (User Interface) and UX (User Experience), which can have a higher initial cost compared to designing it on your own. However, having a professional expert to work on UI and UX will ensure your website works well and is aesthetically pleasing to generate more returns in the long run.


If you wish to design your website yourself, it is possible—but it may not be optimised if you have little or no website development experience. Google ranking requirements are constantly changing and getting more complex, so optimising a website becomes more challenging. Instead of designing your website yourself, engage a website design expert in Singapore who has more knowledge and experience in the field of website creation. 


Read on and learn more about the reasons why website design is essential for digital marketing.



Part I – Website Design: Why Is It Essential For Digital Marketing?


Creating a well-structured website should be your priority to establish an online presence. If done right, especially with the help of website developers, you can make an excellent first impression on your website visitors. These professionals play a significant role in digital marketing since they can help brands design aesthetically pleasing website pages.


However, even with reasonable website design pricing, some people prefer to create their websites by themselves instead of hiring a website design agency in Singapore. While it is possible to build a website yourself, doing so requires more time and effort. Understanding the importance of website design is necessary for setting your expectations when designing your website. 


LEARN MORE: Website Design & Development: Tips, Tricks, And Mistakes


Here are some reasons why website design is essential for digital marketing.


5 Reasons Why Website Design Is Essential For Digital Marketing


5 Reasons Why Website Design Is Essential for Digital Marketing


1. Affects Search Engine Rankings


A website comprises numerous elements that indirectly impact search engine rankings, and among them, website design plays a crucial role. Both the content type and the technical backend configuration significantly influence your website’s search engine rankings.


For instance, search engines such as Google can better comprehend and index a well-designed website compared to those with poor design, leading to improved crawlability and indexing accuracy. Consequently, well-designed websites stand a greater chance of appearing prominently on Search Engine Results Pages (SERPs).


LEARN MORE: Website Design in Singapore: How Does It Affect SEO?


To improve your search engine rankings, consider seeking help from an experienced digital marketing agency in Singapore. Knowing more about SEO will help you gain valuable insights into website design elements that affect your search engine rankings.


2. Reduce Bounce Rates And Boost Revenue


A website boasting excellent usability, intuitive navigation, and an overall seamless UI and UX experience tends to experience lower bounce rates compared to those with subpar designs.


When users spend more time on your website, the likelihood of converting them into customers increases, subsequently boosting revenue for your brand. Engaging professional website design services in Singapore can bring about a significant transformation for your website, enhancing its performance and ultimately driving greater success.


3. Earn Customers’ Trust


An effective website design is instrumental in forming a positive first impression. Similarly, building trust begins with crafting a dependable website to solidify your online presence.


Typically, poorly constructed websites fail to instil trust and raise doubts about credibility among visitors. According to research, a staggering 79% of consumers admit they are unlikely to revisit or purchase from a brand with a poorly designed website.


Earn Customers’ Trust


It’s unsurprising that people tend to trust businesses with presentable and visually appealing websites. This practice is crucial for cultivating long-lasting relationships with customers, ensuring their ongoing support for years to come.


DISCOVER: E-commerce Marketing: How To Build Customer Trust?


4. Connect With Customers


Transform your website into the vital link between your brand and your customers, shaping their initial impression of your business. Explore diverse website design strategies aimed at forging deeper connections with your audience.


Incorporating social media buttons into your website design is a starting point, alongside integrating compelling call-to-actions (CTAs) and user-friendly sign-up forms. These elements encourage potential customers to engage further by submitting an enquiry or reaching out to you directly. Additionally, leverage email marketing to maintain regular communication. Whether through daily or weekly newsletters, share promotional offers or insightful blog topics to drive traffic back to your website.



Take a cue from FashionNova, which effectively utilises pop-ups upon a new visitor’s arrival on its e-commerce platform. This attention-grabbing feature not only captures visitors’ interest but also prompts them to sign up for exclusive offers. As an incentive, new subscribers receive a 10% discount on their first purchase as a gesture of appreciation for joining the community.


5. Enhance Branding Efforts


Website design trends evolve over time, prompting consideration of whether to alter the core of your website design. However, it’s not always necessary to make drastic changes.


Consistency is key across all aspects of your website design, including colours, fonts, and style, ensuring coherence across every page. Nonetheless, remaining open to adapting to trends and advancements can be beneficial, particularly if they enhance the user experience and overall effectiveness of your website.


ALSO READ: SEO Pricing In Singapore: Expectations And Reality



PART II – Designing a Website


5 Factors To Consider When Designing A Website

Before jumping the gun and creating your own website, you need to consider crucial factors that can impact its performance and SEO capabilities. Here are some things to consider when creating a website.


5 Factors To Consider When Designing A Website


1. Mobile-Friendly Website


From the consumer’s viewpoint, a company lacking a mobile-friendly website falls short of expectations. This sentiment is understandable, since enhancing your site for mobile SEO is a must nowadays, where a significant portion of internet users access content through smartphones and tablets.

Given the importance of SEO for your website’s visibility and success, engaging a website design agency or SEO company in Singapore can prove to be helpful. These professionals can assist in enhancing your site’s SEO performance and ensuring its compatibility with mobile devices, thereby bolstering its overall effectiveness and user experience.


2. Regular Maintenance


Ensure you allocate sufficient time to monitor your website and assess its performance regularly. Given that consistent maintenance is key to addressing potential issues, consider enlisting the services of a website design specialist offering 24-hour support in Singapore. By doing so, you can benefit from timely assistance and receive prompt reports in case of any technical issues affecting your website.


ALSO READ: Web Development Maintenance: How To Improve Your Site’s Speed


3. User Experience (UX) and User Interface (UI)


When designing a website, several factors play a crucial role in creating a positive user experience (UX) and an engaging user interface (UI). Here are some key considerations:


UI Elements:


  • Colour: Choose a colour scheme that reflects your brand identity and evokes the desired emotions in users. Consistent use of colours enhances brand recognition and creates visual harmony.
  • Features: Incorporate features that add value to the user experience and align with the website’s purpose. Whether it’s interactive elements, multimedia content, or personalised recommendations, prioritise functionality that enhances usability.
  • Buttons: Design clear, intuitive buttons that guide users towards desired actions, such as making a purchase, signing up, or navigating to another page. Use contrasting colours, appropriate size, and placement to make buttons easily noticeable and clickable.


UX Factors:


  • Navigation: Ensure seamless navigation throughout the website by organising content logically and providing clear pathways for users to explore. Intuitive menu structures, breadcrumbs, and search functionality help users find information quickly and efficiently.
  • Speed & Performance: Optimise website performance to minimise loading times and provide a smooth browsing experience. Compress images, leverage browser caching, and minimise HTTP requests to enhance page speed. A fast-loading website reduces bounce rates and improves user satisfaction.


By considering these factors and prioritising user-centric design principles, you can create a website that not only looks visually appealing but also provides a seamless and enjoyable experience for visitors.


4. SEO


The website design process significantly impacts the SEO performance on mobile devices, including smartphones and tablets. By incorporating SEO-friendly features into your website, you can enhance its visibility and attract more potential customers online, ultimately driving increased traffic to your site. Emphasise both on-page and off-page SEO strategies to facilitate easier identification of your website by Google crawlers, leading to higher rankings on Google’s search engine results pages (SERPs).


ALSO READ: On-Page & Off-Page SEO: How Can They Help You Rank On SERPs?


5. Quality Of Content


Like SEO, the quality of your site’s content is an aspect of website design and development that you must examine frequently. Optimise your website’s content for SEO to ensure that your website can attract more visitors. Not to mention, it will help you increase your search engine rankings as well.


Here are some tips for creating quality content:


  • Write clearly 
  • Learn from your mistakes
  • Use a consistent brand voice
  • Keep things simple


ALSO READ: UX Writing: 4 Tips For Creating Quality Content



PART III – The Cost Of Website Design In Singapore


Two options come to mind when it comes to designing a website: working with a website developer or building a website from scratch. These choices have their pros and cons. Not to mention, there are many SEO factors to consider that will affect your budget.

Discover the reality of website design pricing in Singapore below to find out which is better for your business.


Cost of DIY Website Creation


The cost of DIY website design in Singapore can vary depending on several factors, including the complexity of the website, the features and functionality required, and the chosen DIY website builder platform.

Generally, DIY website design platforms offer a range of pricing plans, from free options with basic features to premium plans with more advanced capabilities. Some common DIY website builders available in Singapore include Wix, Squarespace, WordPress.com, and Shopify.


Here’s a rough estimate of the cost of DIY website design in Singapore:


  • Free Plan: Some DIY website builders offer free plans with limited features and branding (e.g., displaying the platform’s logo on your site). This option is suitable for simple personal websites or small projects with minimal requirements.
  • Basic Plan: Basic paid plans typically range from SGD 10 to SGD 30 per month and offer additional features such as custom domain integration, removal of platform branding, and basic customer support. These plans are suitable for small businesses or individuals looking to create a professional-looking website without extensive customisation.
  • Premium Plan: Premium plans with advanced features and functionalities can cost anywhere from SGD 30 to SGD 100 or more per month, depending on the platform and included services. These plans may include e-commerce capabilities, advanced design customisation options, integrated marketing tools, and priority support. They are ideal for larger businesses or those with specific requirements for their website.


Keep in mind that while DIY website design may seem more affordable upfront, there are additional costs to consider, such as purchasing a custom domain name, premium plugins or themes, and potential expenses for additional features or services. Additionally, DIY website design requires time and effort to create and maintain the site, which may have indirect costs associated with it.


DIY Website Creation: Pros And Cons


Cost-effective Limited Customisation
User-friendly Time-consuming
Greater Control Technical Limitations
Accessibility Lack of Support
Learning Opportunity Quality Concerns




  • Cost-effective: DIY website builders often offer affordable or free plans, reducing initial expenses.
  • User-friendly: DIY website builders are designed for non-technical users, making it easy to create and manage a website without coding knowledge.
  • Control: DIY allows complete control over the design and content of the website, enabling quick updates and modifications.
  • Accessibility: DIY platforms typically offer hosting services, simplifying the process of getting the website online.
  • Learning Opportunity: DIY website creation can be a valuable learning experience, providing insights into website design and development.




  • Limited Customisation: DIY platforms may have limitations in terms of design and functionality, restricting customisation options.
  • Time-consuming: Building a website from scratch can be time-consuming, especially for those unfamiliar with website design principles.
  • Technical Limitations: DIY platforms may lack advanced features or integrations required for complex websites or specific business needs.
  • Lack of Support: DIY users may not have access to dedicated customer support, making troubleshooting challenging.
  • Quality Concerns: Without professional guidance, DIY websites may lack the polish and professionalism of custom-designed websites, affecting credibility.


These are general pros and cons, and the actual experience may vary depending on the specific DIY website builder and business needs.


Cost of Hiring a Website Design Agency


The cost of hiring a website design agency can vary widely depending on several factors, including the agency’s reputation, expertise, the complexity of the project, and the specific services required. Here are some key factors that can influence the cost:


  • Agency Reputation and Expertise: Established agencies with a strong reputation and extensive experience typically command higher rates due to their track record of delivering quality results.
  • Project Complexity: The complexity of the website design project, including the number of pages, custom features, e-commerce functionality, integrations, and design intricacies, can impact the overall cost. More complex projects require more time and resources, thus increasing the cost.
  • Customisation and Personalisation: If you require a highly customised and personalised website tailored to your specific needs and branding, the cost is likely to be higher compared to using pre-designed templates or themes.
  • Additional Services: Beyond website design, agencies may offer additional services such as content creation, SEO optimisation, branding, digital marketing, ongoing maintenance, and support. These services can add to the overall cost.
  • Support and Maintenance: Factor in the cost of ongoing support and maintenance services, as well as any future updates or revisions to the website design, to ensure a smooth and seamless experience post-launch.


It’s essential to discuss your requirements and budget with potential website design agencies to receive accurate quotes and determine the best fit for your project. Prices can range from a few hundred to several thousand dollars or more, depending on the scope and complexity of the project and the level of service provided by the agency.

Hiring a Website Design Agency: Pros And Cons


Professional Expertise Higher Upfront Costs
Customisation Longer Timeframe
Full-service Approach Lack of Control
Ongoing Support




  • Professional Expertise: Website design agencies have skilled professionals with expertise in various aspects of website development, ensuring high-quality results.
  • Customisation: Agencies can tailor the website design to match the specific needs and branding of the business, providing a unique and tailored solution.
  • Full-service Approach: Website design agencies often offer comprehensive services, including design, development, SEO, and maintenance, providing a one-stop solution for all website needs.
  • Ongoing Support: Agencies typically offer ongoing support and maintenance services, ensuring the website remains updated and functional after launch.
  • Scalability: Website design agencies can accommodate projects of various sizes and complexities, allowing businesses to scale up their website as their needs evolve.




  • Higher Upfront Costs: Hiring a website design agency can be expensive at the start, especially for small businesses or startups with limited budgets.
  • Longer Timeframe: Projects with website design agencies may take longer to complete due to the thorough planning and development process.
  • Lack of Control: Businesses may have less control over the design process and timeline when working with an external agency, relying on their expertise and judgement.


These are general pros and cons, and the actual experience may vary depending on the specific website design agency and individual project requirements.



PART IV – Hiring A Website Design Agency Vs DIY Website Creation: Which Is Better?


Despite the potential drawbacks, the advantages of hiring a website design agency often outweigh the disadvantages. The expertise and professionalism offered by agencies typically result in a high-quality, customised website that aligns closely with the business’s objectives and brand identity. Additionally, the convenience of having access to a wide range of services, ongoing support, and scalability can significantly benefit businesses in the long run. While there may be challenges such as higher upfront costs, the overall value provided by website design agencies makes them a favourable choice for many businesses seeking a greater online presence.


SMEs Can Tap On PSG Grant For Website Development


The good news is that small and medium-sized enterprises (SMEs) in Singapore can now apply for the Productivity Solutions Grant (PSG). Once approved, they can claim up to 50% funding support when they engage with a pre-approved PSG vendor for e-commerce web development solutions.


READ MORE: Productivity Solutions Grant (PSG) For E-Commerce Websites 101



PART V: Frequently Asked Questions (FAQs) About Website Design


Understanding website design through self-learning can be tedious for some people. In this chapter, we will answer some frequently asked questions related to website design.


Yes, but website developers are the ones who bring the website design layout proposed by website designers to come to life. Even though that is the case, knowing the basics of coding can help website designers collaborate well with website developers.

The website design process is an elusive mix of hard, soft, and technical skills. Hard skills are objective, quantifiable abilities acquired through education, training, or work experiences. Hard skills, on the other hand, are frequently something that can be taught or learned.


Besides the creative aspects, website designers should be excellent in communication and collaboration since they will be working with several experts like website developers, SEO specialists, content writers, and more.

The home page (or homepage) is the name of a website’s main website page. The first page of a website appears when a user clicks on it and contains a preview of products or services and a navigation bar (often placed above) that helps a user navigate through the webpage.

All businesses require a fully functional website besides its aesthetics. At the very least, there are ten essential pages both e-commerce and non-e-commerce website should have: 1) Homepage; 2) Contact Page; 3) Product Or Service Page; 4) About Us Page; 5) Blog Page; 6) 404 Error; 7) Thank You Page; 8) Privacy Policy; 9) Shipping / Return Policy, and 10) Site Map.


LEARN MORE: 10 Essential Pages You Must-Have On Your E-Commerce Website

It depends on the type of website design and the number of website pages. On average, website creation will take between two to three months. The turnaround time could be shorter if details can be provided ahead of time.

There are various website design platforms you can choose from for website creation. Each offers unique elements and several plugins that allow you to optimise the website you are setting up for your business, such as WooCommerce, Shopify, BigCommerce, Squarespace, and Wix.

Consider partnering with one of these 120 website design companies in Singapore. Depending on your website creation’s demands, each offers its clients a variety of specialities and skills that could also be a tremendous help in your digital marketing efforts in Singapore.





 Entrusting OOm as your website design needs offers numerous compelling advantages. With a proven track record of delivering exceptional results, our team combines creativity, expertise, and innovation to craft bespoke websites that captivate audiences and drive business growth. When you choose OOm, you gain access to a team of skilled professionals dedicated to understanding your unique needs and delivering tailor-made solutions that exceed expectations.


Furthermore, the agency’s commitment to client satisfaction ensures a seamless and collaborative experience from conception to execution, with ongoing support and maintenance to ensure your website remains optimised and up-to-date.


Choose OOm as your website design agency and embark on a journey of digital success. Get in touch with us here.

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